Support & Sales 0860 12 24 36 • Emergency 0800 11 22 22 cs@netstar.co.za
ABOUT NETSTAR
WHO WE ARE
At Netstar, with everything we do, we love to continually deliver new insights, with the aim to unlock new value and opportunities, from productivity efficiencies, technical innovation to cost savings, for clients in South Africa, Australia and selected African countries in which we operate. We give peace of mind to vehicle and fleet owners, their employees and families, through the safety and security features of our products.

Our solutions consist of immaculately engineered and fitted hardware, easy-to-use software applications,

powerful analytical tools, highly experienced personnel and professional call centres – making us easy to do business with, and enabling better informed decision making.

We are a trusted brand and pioneered the vehicle tracking and stolen vehicle recovery industry in South Africa in 1994. We provide industry-leading stolen vehicle recovery services, advanced vehicle and fleet tracking, great fleet management solutions for all-sized business and commercial fleets, commanding insurance telematics solutions and best-in-class

bureau services – in fact, no IoT solution is out of our reach.

There are 15 regional offices based in Midrand, Durban, Cape Town, Port Elizabeth, East London, George, Pietermaritzburg, Rustenburg, Richards Bay, Newcastle, Witbank, Bloemfontein, Polokwane, Klerksdorp and Nelspruit. Netstar operations extend into Botswana, Ghana, Mozambique, Namibia, Swaziland and Zambia and the organisation has customers throughout the rest of Africa and global operations in Malaysia and Australia.

At Netstar, with everything we do, we love to continually deliver new insights, with the aim to unlock new value and opportunities, from productivity efficiencies, technical innovation to cost savings, for clients in South Africa, Australia and selected African countries in which we operate. We give peace of mind to vehicle and fleet owners, their employees and families, through the safety and security features of our products.

Our solutions consist of immaculately engineered and fitted hardware, easy-to-use software applications, powerful analytical tools, highly experienced personnel and professional call centres – making us easy to do business with, and enabling better informed decision making.

We are a trusted brand and pioneered the vehicle tracking and stolen vehicle recovery industry in South Africa in 1994. We provide industry-leading stolen vehicle recovery services, advanced vehicle and fleet tracking, great fleet management solutions for all-sized business and commercial fleets, commanding insurance telematics solutions and best-in-class bureau services – in fact, no IoT solution is out of our reach.

There are 15 regional offices based in Midrand, Durban, Cape Town, Port Elizabeth, East London, George, Pietermaritzburg, Rustenburg, Richards Bay, Newcastle, Witbank, Bloemfontein, Polokwane, Klerksdorp and Nelspruit. Netstar operations extend into Botswana, Ghana, Mozambique, Namibia, Swaziland and Zambia and the organisation has customers throughout the rest of Africa and global operations in Malaysia and Australia.

OUR COMPANY PROFILE

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THINGS TO KNOW
HOW IT WORKS
TRACKING UNITS
A small device, which can receive signals and transmit responses to the control centre, is installed in the vehicle.
FITMENTS
Netstar has 200 mobile fitters throughout South Africa, managed by qualified auto electricians and carefully selected technicians meticulously trained by the Netstar Quality Control team.
CONTROL CENTRE
Operating 24 hours per day, 365 days a year, the control centre is responsible for activating tracking units in stolen or hijacked vehicles, co-ordinating ground and air recovery operations, liaising with the South African Police Service (SAPS) and communicating with subscribers.
GROUND & AIR RECOVERY TEAMS
Private ground and air recovery teams with highly trained recovery personnel respond to incidents at immediate notice. Although they may at times work in conjunction with the SAPS, they do not rely on the SAPS for the recovery of stolen vehicles.
BATTERY BACK-UP
While Netstar systems are powered by the vehicle’s battery, in the case of criminals disconnecting the vehicle battery the Netstar system has a back-up battery enabling it to transmit a signal with ample time for recovery.
TESTING
To test your Netstar unit, call us on 0860 12 24 36 to request a test. Only the GSM/GPS products can provide an accurate description of the vehicle location.